Property Management
Hands-on. Zero stress. Total peace of mind.Â
Our service levels are designed to support our clients from single property owners to large portfolio landlords, with a focus on providing clear, straightforward, and tailored support — allowing you to enjoy the benefits of your investment without the hassle.
Whether you choose our Rent Collect or Full Property Management Service, our qualified team are proactive, responsive and dedicated to protecting your asset and maximising your returns.
Why appoint
The Bespoke Agent as your Portfolio Manager?
Our clients don’t want to be:
- Chased by tenants for maintenance issues
- Organising works whilst abroad
- Taking calls at 3am due to a burst pipe
- Suffering financial loss from tenant rent arrears
- Burdened with keeping ahead of legislative changes
Our clients do want to:
- Spend less time managing their property and tenants
- Be confident their property is fully compliant
- Preserve and enhance the value of their investment
- Maximise rental income
- Minimise void periods
The Power of Going Bespoke
Our Central London, Zone 1 office location puts us in the very middle of our surrounding portfolio making logistics easy, key handling secure and in-person visits convenient.
In short – we’re a local, independent property company with a highly experienced and approachable team who go above and beyond for our clients.
Our Accredited Team are highly proactive, diligent, and resourceful.
From rapid response times to taking a solution driven approach, we are fully committed to our clients and don’t stop until the job is done.
When on-boarding your property we take note of every detail; from appliance models and stop-cock location to making sure recurring issues are documented before the start of a tenancy.
Whether this is a first time letting, you’re based internationally or locally or a tenancy transfer from an existing Managing Agent, our seamless on-boarding process takes a no-nonsense fact-finding approach to ensure we know the property from top-to-bottom.
Now more than ever is the time to make sure your property is 100% compliant.
By working closely with the very best accredited and qualified assessors, tradesmen and engineers, we’re always one step ahead of that next expiring compliance certificate.
We’ll know what is required, when it’s needed and notify you once completed.
Did you know even UK nationals must be checked in person for Right to Rent?
Letting to international tenants adds another layer, with documents requiring ongoing verification at expiry.
Our CRM utilises industry leading technology, to keep compliance secure and accurately recorded.
From managing rent arrears, initiating rent protection insurance claims or even serving the relevant notices. Collecting the rent means your Landlord client account will always be actively monitored and most importantly, you receive your rent promptly.
Between our collaborative team, we’ve got it covered.
Having built up a strong network of contractors accrued over 20 years, our reliable, competent, and capable list of trades range from electricians and plumbers to historic property restorers.
However common or obscure the problem, we will have a solution for it.
We visit every property, every 6 months. Without fail.
Scheduled inspections encourage tenants to take better care of your property. This is an efficient means to stay ahead of any routine/preventative maintenance, all documented and available to fully managed clients.
Available only for Full Property Management clients our monthly/annual income and expenditure statements provide open book financial insight to your asset.
By being prepared with accurate financial records, we strive to make our clients’ tax returns slightly less painful.
Even when we’re closed, we’re open.
Our on-call contractors offer 24/7 support for tenants and landlords for genuine emergencies.
Gone are the days of a tenant calling with a problem (well, nearly – some still do). Using Fixflo our tenants report issues directly to your Property Manager.
No miscommunication, just quality and efficiency.
What's next?
To us, your rental property is more than just a number. It’s your valuable asset, provides you an income and your tenants a home.
To join our unique portfolio of managed properties, our client on-boarding process is simple in just 4 steps.
It all starts with a conversation over the phone, on a property visit or a chat over a coffee.
If you’d like to see the high calibre of properties currently available in our lettings portfolio – click here.
Valuation/visit
Appoint The Bespoke Agent
On-board the property
Secure tenants
Sit back and relax
Meet our Portfolio Manager
Steven Gadd
Steven began his career over a decade ago managing a large portfolio for a family run agency in East London. Following an acquisition, he joined a larger agency where he rose through the ranks of property management and compliance to become their Head of Communications & Customer Relations. Steven now blends his experience as our ever-diligent Portfolio Manager for our growing portfolio of lettings properties. He is also a qualified and proactive member of Propertymark, and a fountain of knowledge in the ever-changing property sector.Â
Away from work, Steven is a passionate Formula 1 fan, a veteran footballer whose knees have seen better days, and enjoys spending time in his garden growing vegetables with his fiancé and daughter.
